Frequently Asked Questions

The easiest way is WhatsApp. Click any "Book Now" button and send us your service type, address in HSR Layout, and preferred date and time. We confirm within minutes. You can also call +91 76249 86680 or email hello@a2clean.in.

Yes! We offer same-day slots subject to team availability. WhatsApp us early in the morning (by 9 AM) for the best chance of an afternoon or evening same-day slot. We serve all 7 sectors of HSR Layout.

We are open Monday to Sunday, 8 AM to 8 PM. We do not have any holidays — including Sundays, public holidays, and festival days. Same-day slots are available 7 days a week.

For regular bookings, 24–48 hours in advance is ideal. For weekend slots and festival season (Diwali, Ugadi), we recommend booking at least 3–5 days ahead as slots fill up quickly across HSR Layout.

Yes! We have 2-visit, 3-visit, and 4-visit subscription plans for bathroom and kitchen cleaning services with savings of up to 30%. WhatsApp us for current subscription pricing and to set up a recurring schedule.

We offer: Small Bathroom Deep Cleaning (₹599), Large Bathroom Deep Cleaning (₹799), Unfurnished Kitchen Cleaning (₹799), Furnished Vacant Kitchen Cleaning (₹1,400), Furnished Occupied Kitchen Cleaning (₹1,900), Full Home Deep Cleaning (from ₹3,999), and Office Restroom Cleaning (from ₹1,999).

Unfurnished (₹799) is for empty kitchens without cabinets — ideal post-construction before modular installation. Furnished Vacant (₹1,400) is for a fully modular kitchen with no food items — ideal for pre-move-in. Furnished Occupied (₹1,900) is for an active everyday kitchen with appliances, food items, and cooking grease buildup.

Full home deep cleaning covers all bedrooms (floor, fan, windows, furniture exterior), living room, kitchen (tiles, stove, chimney exterior, cabinet exteriors), all bathrooms (tiles, toilet, basin, shower), balcony, and front door area. All rooms are sanitized at the end.

Our listed prices are fixed for the standard service scope. If a kitchen or bathroom has extreme buildup beyond normal scope, we will inform you before starting and agree on any additional charges. There are no hidden fees.

Yes. We offer office restroom deep cleaning from ₹1,999 for offices, co-working spaces, salons, clinics, and small businesses in HSR Layout and nearby areas. We also clean office pantry areas and common restrooms.

We cover all 7 sectors of HSR Layout — Sector 1 (near Agara Lake), Sector 2 (near HSR Club Road), Sector 3 (near 19th Main ORR junction), Sector 4 (near Agara village), Sector 5 (near water tank area), Sector 6 (near Sarjapur Road), and Sector 7 (near Bommanahalli and Silk Board).

Yes. We also serve Koramangala, BTM Layout, Bellandur, Sarjapur Road, Haralur Road, Kudlu Gate, Silk Board, Marathahalli, Electronic City, Agara, Bommanahalli, Carmelaram, and surrounding areas. WhatsApp us to confirm your area.

For nearby areas within 5 km of HSR Layout such as Koramangala and BTM Layout, there is no extra charge. For areas beyond 5 km, a small travel allowance may apply. We will inform you clearly before booking.

No. Our team arrives fully equipped with everything needed — industrial vacuum cleaners, high-pressure steam cleaners, commercial descalers, degreasers, grout scrubbers, microfibre cloths, and all cleaning agents. You do not need to arrange or buy anything.

Yes. We use only eco-friendly, non-toxic, and biodegradable cleaning products. They are completely safe for children, elderly family members, and pets. No harmful chemical residues are left on any surface after cleaning.

Yes. We use industrial vacuum cleaners, high-pressure steam cleaning machines, commercial-grade descaling solutions, and professional grout scrubbing tools — the same type of equipment used in 5-star hotel maintenance.

For occupied homes, we recommend someone being present — at least at the start and end for the walkthrough. For vacant properties (pre-move-in or post-move-out), you can hand over keys and we will complete the job and send you before and after photos via WhatsApp.

Small bathroom: 45–75 min. Large bathroom: 90–150 min. Unfurnished kitchen: 1.5–2 hrs. Furnished vacant kitchen: 2–3 hrs. Furnished occupied kitchen: 2.5–4 hrs. Full home 1BHK: 4–5 hrs. Full home 2BHK: 6–8 hrs. Office restroom: varies by number of units.

Our team will move light items such as chairs, small stools, and bathroom accessories to clean underneath them. Heavy furniture like beds, sofas, and wardrobes are not moved. We clean around and under them as far as accessible.

Bathroom cleaning: 1–2 team members. Kitchen cleaning: 1–2 members. Full home cleaning: 3–4 members depending on home size. Office restroom: 1–2 members. We always send the right team size to complete the job efficiently.

Yes. Our team will call or WhatsApp you approximately 30 minutes before arrival to confirm they are on the way. If there are any delays, we will inform you proactively.

We offer a 100% satisfaction guarantee. If you are not fully satisfied with any part of the cleaning, contact us within 24 hours and we will re-clean the affected area at absolutely no extra charge.

Yes. After every cleaning session, our team lead will do a full room-by-room walkthrough with you before closing the job. Any missed spots or concerns are addressed immediately on the spot.

Yes. Every member of the A2Clean team is background-verified and goes through our professional cleaning protocol training before their first job. Our team members are trained on safe chemical handling, equipment operation, and customer care.

We accept UPI (GPay, PhonePe, Paytm, BHIM), cash, and bank transfer (NEFT/IMPS). Payment is collected after the cleaning is completed to your full satisfaction. We do not charge advance payment for standard bookings.

No advance payment is required for standard bookings. Payment is due only after the job is completed and you are satisfied. For subscription plans and large commercial bookings, a partial advance may be required.